This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Sep 25, 2026 - 10:49 CDT
Monitoring
WellSky has resolved the issue that was intermittently impacting user login, document upload, and API connectivity, and the solution should now be available. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
Posted Sep 25, 2026 - 10:01 CDT
Identified
WellSky has identified an issue intermittently impacting user login, document upload, and API connectivity.
Users who are already logged into the application should continue to have access and are encouraged to save their work frequently while our team works toward resolution.
We apologize for any inconvenience and will provide additional updates as more information becomes available.
Next Update - within 60 minutes
Posted Sep 25, 2026 - 09:02 CDT
Update
The Solution is currently unavailable and we are working to restore service.
Next Update - within 30 minutes
Posted Sep 25, 2026 - 08:53 CDT
Investigating
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Posted Sep 25, 2026 - 08:34 CDT
This incident affected: Bonafide, powered by WellSky.