All Systems Operational

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WellSky Home Care
This site provides information about the status of the WellSky Home Care suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CareTend Operational
CareTend Business Intelligence (BI) Operational
CPR+ Operational
Bonafide, powered by WellSky Operational
S3 Resupply, powered by WellSky Operational
Resource Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
CareTend issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Dec 16, 09:32 CST
Monitoring - WellSky has resolved the issue causing degraded system performance.

We will continue to monitor closely overnight and into the morning work hours.

Dec 15, 16:24 CST
Update - WellSky has identified and is working to resolve the issue causing degraded system performance.

Next Update - within 2 hours
Dec 15, 14:55 CST
Update - WellSky has identified and is working to resolve the issue causing degraded system performance.

Next Update - within 2 hours
Dec 15, 12:58 CST
Identified - WellSky has identified the issue causing degraded system performance.

Next Update - within 1 hour
Dec 15, 12:11 CST
Update - WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes
Dec 15, 12:02 CST
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Dec 15, 11:57 CST
Dec 15, 2025
CareTend, CareTend BI, E-Prescribing, Drug Information Services, CPR+ Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 20:00 CST
Scheduled - WellSky will perform a scheduled maintenance on Sunday, December 14th, 2025 at 8:00 PM to Monday, December 15th, 2025 at 4:00 AM (Central Time). During this time, the Solution will be unavailable.

We thank you for your patience as we improve the system.
Dec 12, 13:54 CST
Dec 14, 2025
CareTend & CPR+ Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 22:00 CST
Scheduled - CoverMyMeds will perform a scheduled maintenance on Saturday, December 13, 2025, at 10:00 PM CST, with completion expected by Sunday, December 14, 2025, at 7:00 AM CT. During this time, the CoverMyMeds web portal will be unavailable. However, users can continue to initiate prior authorization requests through all other integrations during the system maintenance period.

We thank you for your patience as we improve the system.
Dec 10, 09:46 CST
Dec 13, 2025
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

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The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.