All Systems Operational

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WellSky Home Care
This site provides information about the status of the WellSky Home Care suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

For updates on the Change Healthcare cybersecurity event, please visit https://wellsky.com/changestatus

CareTend Operational
CareTend Business Intelligence (BI) Operational
CPR+ Operational
Bonafide, powered by WellSky Operational
S3 Resupply, powered by WellSky Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CareTend, CPR+, E-Prescribing Maintenance Nov 9, 2025 22:00-23:00 CST

WellSky will perform a scheduled maintenance on Sunday, November 9th, 2025, from 10:00 PM (Central Time) to 11:00 PM (Central Time). During this time, the Solution will be intermittently unavailable. Impacted Services: CareTend and eRX Hub.

We thank you for your patience as we improve the system.
Posted on Nov 04, 2025 - 10:57 CST
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
CareTend issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Oct 29, 17:26 CDT
Update - WellSky has become aware of an issue that is impacting our clients. VirtueScript/Delivery Manager is experiencing intermittent issues.

Thank you for your patience while we work with the vendor to resolve this issue.

Next Update - 10/30/2025 at 9 AM CT
Oct 29, 16:08 CDT
Identified - WellSky has become aware of an issue that is impacting our clients. VirtueScript/Delivery Manager is experiencing intermittent issues.

Thank you for your patience while we work with the vendor to resolve this issue.

Next Update - 4 PM CT
Oct 29, 14:09 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Oct 29, 14:05 CDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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