All Systems Operational

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WellSky Home Care
This site provides information about the status of the WellSky Home Care suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

CareTend Operational
CareTend Business Intelligence (BI) Operational
CPR+ Operational
Bonafide, powered by WellSky Operational
S3 Resupply, powered by WellSky Operational
Resource Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
CareTend issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Apr 23, 14:00 CDT
Update - WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - At 2 PM
Apr 23, 11:58 CDT
Update - WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - On 4/23/26 at 12 PM CT
Apr 22, 17:09 CDT
Update - WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - 4/22 at 5 PM CT
Apr 22, 13:27 CDT
Monitoring - WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - 4/22 at 2 PM CT
Apr 21, 15:18 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Apr 21, 14:58 CDT
Apr 22, 2026
Apr 21, 2026
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
CareTend, CareTend BI, E-Prescribing Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:00 CDT
Scheduled - As part of our ongoing commitment to delivering a secure and reliable experience, WellSky will be performing security updates on its hosting infrastructure that supports your CareTend production system. This will occur on Sunday, April 12th from 10:00 PM until April 13th at 2:00 AM CT. During this time, the Solution may not be available.

We thank you for your patience as we improve the system.
Apr 9, 14:21 CDT
Apr 12, 2026
Apr 11, 2026

No incidents reported.

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