All Systems Operational

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WellSky Home Care
This site provides information about the status of the WellSky Home Care suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

CareTend Operational
CareTend Business Intelligence (BI) Operational
CPR+ Operational
Bonafide, powered by WellSky Operational
S3 Resupply, powered by WellSky Operational
Resource Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 24, 2026

No incidents reported today.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
CareTend, CareTend BI Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 CST
Scheduled - As part of our ongoing commitment to providing a secure and reliable experience, WellSky will be performing 4 hours scheduled maintenance to upgrade the Citrix hosting infrastructure that supports your WellSky CareTend Production environment. This will occur starting on Wednesday, February 18th, 2026 from 10:00 PM to Thursday, February 19th 2:00 AM (Central Time). During this time, the Solution will be unavailable.
**This is phase two of a two phase upgrade**
This work will occur during WellSky’s regularly scheduled monthly maintenance window. The following services may not be available during this window: CareTend, CareTend BI, CareTend Employee Login Manager.
If you have any questions or concerns, please don’t hesitate to reach out to the WellSky Support team.

We thank you for your patience as we improve the system.
Feb 4, 11:22 CST
Feb 18, 2026
CareTend, CareTend BI Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 CST
Scheduled - As part of our ongoing commitment to providing a secure and reliable experience, WellSky will be performing 3 hours scheduled maintenance to upgrade the Citrix hosting infrastructure that supports your WellSky CareTend Production environment. This will occur starting on Tuesday, February 17th, 2026 from 10:00 PM to Wednesday, February 18th, 1:00 AM (Central Time). During this time, the Solution will be available.
**This is phase one of a two phase upgrade**
What to Expect: While no extended downtime is anticipated, users who are logged into WellSky CareTend during the maintenance may be prompted to sign back in through the upgraded Citrix Storefront. If you have any questions or concerns, please don’t hesitate to reach out to the WellSky Support team.

We thank you for your patience as we improve the system.
Feb 4, 11:06 CST
Feb 17, 2026
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Home Care Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 02:00 CST
Scheduled - WellSky has identified an issue requiring immediate maintenance. We will perform this maintenance on Tuesday February 10th, 2026, from 02:00 AM to 03:00 AM (Central Time). During this time, the solution will be available. This will be an update to a backend program only, and no changes to any screens will be seen.

We apologize for the inconvenience as we work to provide a better experience for our clients.
Feb 9, 18:17 CST
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The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.