All Systems Operational

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WellSky Home Care
This site provides information about the status of the WellSky Home Care suite of solutions. Please bookmark this site and check back here to view the current status of the solutions listed below, including updates on maintenance, performance and security. Recurring maintenances are located at the bottom of this page.

URGENT: MFA REQUIRED (May 19, 2026) — This applies to all CareTend clients except SSO-enabled organizations. Beginning May 19, MFA will be mandatory, and any users who have not completed setup will lose access to CareTend.
Immediate action is required: complete MFA enrollment for all users, test login using the new MFA URL https://caretendsso.wellsky.com, and update bookmarks as the old URL will no longer work. Act now to avoid disruption.

Please contact Support if you have any questions.

CareTend Operational
CareTend Business Intelligence (BI) Operational
CPR+ Operational
Bonafide, powered by WellSky Operational
S3 Resupply, powered by WellSky Operational
Resource Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Bonafide Maintenance Jun 15, 2026 21:00-23:00 CDT

WellSky will perform a scheduled maintenance on Monday June 15th, 2026 from 9:00 PM to 11:00 PM (Central Time). During this time, the Solution will be available with brief system unavailability.

We thank you for your patience as we improve the system.
Posted on Jun 12, 2026 - 09:56 CDT
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
CareTend Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:00 CDT
Scheduled - WellSky will perform a scheduled Kiteworks/Accellion maintenance on Sunday, June 7th, 2026, from 10:00 PM - 11:00 PM CST. During this time, there may be intermittent downtime for incoming documents, automatic faxing and scans. There will not be an impact on other CareTend functions.

We thank you for your patience as we improve the system.
Jun 4, 14:17 CDT
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
CareTend issue
Resolved - This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Jun 1, 17:03 CDT
Monitoring - WellSky has identified the issue causing intermittent login issues. If you are experiencing the issue, please log completely out of the solution, and log back in.

Next Update - 5 PM CT
Jun 1, 13:29 CDT
Identified - WellSky has identified the issue causing intermittent login issues. If you are experiencing the issue, please log completely out of the solution, and log back in.

Next Update - within 60 minutes
Jun 1, 12:13 CDT
Update - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jun 1, 11:57 CDT
Investigating - WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Jun 1, 11:55 CDT
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The information provided and terms used on this site are provided to WellSky clients for general informational purposes only, and WellSky provides no assurances about the accuracy of such information. Further, the information on this site in no way amends, supplements, incorporates, creates or supersedes any legal obligations, including those that are contractual or statutory in nature.