This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Sep 25, 2026 - 14:26 CDT
Monitoring
WellSky has resolved the issue causing degraded system performance. We will continue to monitor performance closely. If you are still experiencing the issue, please reach out to support.
Next Update - 9/25 @ 2 PM CT
Posted Sep 24, 2026 - 16:04 CDT
Update
WellSky has identified the cause of the issue causing degraded system performance. Our teams are actively working with our technology partners to resolve the cause and restore system performance. Clients will continue to see performance improvements as these mitigation efforts are underway.
Next Update - 4 PM CT
Posted Sep 24, 2026 - 11:59 CDT
Update
WellSky has identified the cause of the issue causing degraded system performance. Our teams are actively working with our technology partners to resolve the cause and restore system performance. Clients will continue to see performance improvements as these mitigation efforts are underway.
Next Update - 9/24 @ 12 PM CT
Posted Sep 23, 2026 - 12:12 CDT
Identified
WellSky has identified the cause of the issue causing degraded system performance. Our teams are actively working with our technology partners to resolve the cause and restore system performance. Clients will continue to see performance improvements as these mitigation efforts are underway.
Next Update - 9/23 @ 12 PM CT
Posted Sep 22, 2026 - 12:53 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 9/22 @ 12 PM CT
Posted Sep 21, 2026 - 16:07 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 4 PM CT
Posted Sep 21, 2026 - 11:59 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 12 PM CT
Posted Sep 21, 2026 - 08:34 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 9/21 @ 9 AM CT
Posted Sep 18, 2026 - 16:05 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 4 PM CT
Posted Sep 18, 2026 - 09:00 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages. We are continuing to focus on mitigation efforts while continuing investigation.
Next Update - 9/18 @ 9 AM CT
Posted Sep 17, 2026 - 16:41 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages.
Next Update - 6 PM CT
Posted Sep 17, 2026 - 15:50 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages.
Next Update - 4 PM CT
Posted Sep 17, 2026 - 12:10 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages.
Next Update - 12 PM CT
Posted Sep 17, 2026 - 10:11 CDT
Update
WellSky continues to investigate an issue causing degraded system performance. Our teams are actively working with our technology partners to identify the cause and restore normal system performance. Clients may continue to experience difficulty logging into accounts or loading pages.
Next Update - 12 PM CT
Posted Sep 17, 2026 - 10:00 CDT
Investigating
WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.
Next Update - 12 PM CT
Posted Sep 17, 2026 - 09:43 CDT
Monitoring
WellSky has resolved the issue causing degraded system performance.
We will continue to monitor performance closely.
Next Update - 9/17 @ 12 PM CT
Posted Sep 16, 2026 - 16:39 CDT
Update
WellSky continues to investigate an issue causing degraded system performance and clients may have trouble loading pages or navigating the application.
Next Update - within 60 minutes
Posted Sep 16, 2026 - 15:33 CDT
Update
WellSky continues to investigate an issue causing degraded system performance and clients may have trouble loading pages or navigating the application.
Next Update - within 60 minutes
Posted Sep 16, 2026 - 14:34 CDT
Update
WellSky continues to investigate an issue causing degraded system performance and clients may have trouble loading pages or navigating the application.
Next Update - within 30 minutes
Posted Sep 16, 2026 - 14:33 CDT
Investigating
WellSky is investigating an issue causing degraded system performance and clients may have trouble loading pages or navigating the application.
Next Update - within 30 minutes
Posted Sep 16, 2026 - 13:55 CDT
Monitoring
WellSky continues to monitor the issue causing degraded system performance and clients may have trouble loading pages.
We will continue to monitor closely until 4 PM CT. If you are still experiencing the issue, please reach out to support.
Posted Sep 16, 2026 - 12:01 CDT
Update
WellSky continues to investigate an issue causing degraded system performance and clients may have trouble loading pages.
Next Update - within 30 minutes
Posted Sep 16, 2026 - 11:42 CDT
Update
WellSky is investigating an issue causing degraded system performance and clients may have trouble loading pages.
Next Update - within 30 minutes
Posted Sep 16, 2026 - 11:01 CDT
Investigating
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes