CareTend issue

Incident Report for WellSky Home Care Status Page

Resolved

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Posted Apr 23, 2026 - 14:00 CDT

Update

WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - At 2 PM

Posted Apr 23, 2026 - 11:58 CDT

Update

WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - On 4/23/26 at 12 PM CT

Posted Apr 22, 2026 - 17:09 CDT

Update

WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - 4/22 at 5 PM CT

Posted Apr 22, 2026 - 13:27 CDT

Monitoring

WellSky has identified an issue causing degraded system performance and is working with our provider to fully mitigate intermittent latency.

Next Update - 4/22 at 2 PM CT

Posted Apr 21, 2026 - 15:18 CDT

Investigating

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Posted Apr 21, 2026 - 14:58 CDT
This incident affected: CareTend.