CareTend issue

Incident Report for WellSky Home Care Status Page

Resolved

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
Posted Oct 29, 2025 - 17:26 CDT

Update

WellSky has become aware of an issue that is impacting our clients. VirtueScript/Delivery Manager is experiencing intermittent issues.

Thank you for your patience while we work with the vendor to resolve this issue.

Next Update - 10/30/2025 at 9 AM CT
Posted Oct 29, 2025 - 16:08 CDT

Identified

WellSky has become aware of an issue that is impacting our clients. VirtueScript/Delivery Manager is experiencing intermittent issues.

Thank you for your patience while we work with the vendor to resolve this issue.

Next Update - 4 PM CT
Posted Oct 29, 2025 - 14:09 CDT

Investigating

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.hcs.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Posted Oct 29, 2025 - 14:05 CDT
This incident affected: CareTend.
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